Terms & Conditions

Effective Date: 10/07/2024

Welcome to Dream Aquarium! By accessing or using our website, dreamaquarium.shop, and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. General Terms

By using our website and services, you agree that you are at least 18 years old or have the consent of a legal guardian to use this website. You also agree to provide accurate, current, and complete information when purchasing products or signing up for any service.

Dream Aquarium reserves the right to modify or discontinue the website or any of its features without prior notice.

Product Information

We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, we do not guarantee that the descriptions are free from errors or inaccuracies. If you receive a product that does not match its description, you are eligible to return the product in accordance with our Refund Policy.

Prices for our products are subject to change without notice. We reserve the right to refuse or cancel any order due to errors in pricing, product availability, or suspected fraudulent activity.

Ordering and Payment

When you place an order, you agree to provide accurate billing and shipping information. All payments must be made via the payment methods provided on our website. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if your payment method is declined.

Once your order is placed, you will receive an order confirmation via email. However, your order is not considered accepted until we ship your items.

Shipping and Delivery

We aim to process and ship orders as quickly as possible. Shipping times vary depending on your location and the availability of products. Dream Aquarium is not responsible for delays caused by third-party shipping carriers.

Please ensure that your shipping information is accurate. We are not responsible for orders shipped to incorrect addresses provided by customers. In the event of lost or delayed shipments, please contact the shipping carrier for assistance.

Returns and Refunds

Our Refund Policy outlines the eligibility criteria and process for returning items. You may return eligible items within 30 days of receipt. For more information, please review our Refund Policy.

Intellectual Property

All content on the Dream Aquarium website, including text, images, logos, and graphics, is the property of Dream Aquarium or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or use any of the content without prior written permission from Dream Aquarium.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. Dream Aquarium reserves the right to terminate your account if we suspect any unauthorized or fraudulent use.

Limitation of Liability

Dream Aquarium is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services. This includes, but is not limited to, any loss of data, revenue, or profits. Your use of our website and services is at your own risk.

Indemnification

You agree to indemnify and hold Dream Aquarium and its affiliates, employees, and agents harmless from any claims, damages, or expenses (including legal fees) arising out of your use of the website, violation of these Terms, or infringement of any intellectual property or other rights of any third party.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Dream Aquarium is not responsible for the content or privacy practices of these third-party websites. Access to such websites is at your own risk.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Democratic Socialist Republic of Sri Lanka, without regard to its conflict of law principles. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts in Democratic Socialist Republic of Sri Lanka.

Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting on this page. It is your responsibility to review these Terms periodically for updates.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +94727688788